"shoes were way too narrow even with ordering wide width."
Return Protection
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By paying $3.98 now on your order, you will qualify for a return at no extra cost, allowing you to maximize your return by avoiding higher return handling and shipping fees.
If you don't opt to pay the $3.98 fee now you can still return, but you will be responsible for the cost of the return shipping label. All domestic return labels are $11 without returns protection.
Store policies may exclude certain items from this service, such as items that are final sale.
- Medium: A standard width throughout (comparable to a B width)
- Narrow: A slimmer fit throughout (comparable to an A width)
- Wide: A roomier fit at the ball of the foot (comparable to a BC-BD width
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 8.5-9 | 9 | 9.5 | 9.5-10 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 14 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EUR | 33 | 33.5 | 34 | 34.5 | 35 | 35.5 | 36 | 36.5 | 37 | 37.5 | 38 | 38.5 | 39 | 39.5 | 40 | 40.5 | 41 | 41.5 | 42 | 42.5 | 43 | 43.5 | 44 | 44.5 | 45 |
Still unsure? Contact Us
Shipping:
- Holiday Shipping Cutoffs: For more details, click here.
- U.S. orders receive free standard shipping over $150 ($4.95 shipping under $150).
- Standard shipping rates apply to international orders and are calculated at checkout.
- For more details, check out our Shipping FAQs.
Returns & Exchanges:
- Extended Holiday Return Window: Orders placed between Nov 15–Dec 31, 2026 can be returned or exchanged through Jan 15, 2027, or within the standard window, whichever is later (U.S. and Canada).
- U.S. orders may be returned for a refund within 14 days of delivery, or exchanged or returned for store credit within 30 days.
- Canadian orders may be returned for a refund within 14 days of delivery, or exchanged within 30 days.
- International orders (outside the U.S. and Canada) are final sale and not eligible for return or exchange, except as required by applicable law.
- Items marked Final Sale are not eligible for return or exchange.
- For more details, check out our Returns & Exchanges FAQs.
Return Protection Return Protection
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Size Guide
Overall rating: 4.4814816 / 5 from 27 reviews.
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Reviews
"What's not to like about return protection?!"
"really nicely made shoes, love that there are wide widths."
"Beautiful color my 2nd pair in this style can walk for miles in these TTS"
"Did not need."
"The ankle strap is long."
"Always great to have this added to my order."
"The shoes are very classic and go with so much. They were received fast and boxed up very nice. They fit great. I took off one star because I notice my feet hurt a bit after a few hours walking in them, but that may mean there just needs to be a break in period before walking in them for a long period. I would purchase a second pair. Get lots of compliments on the ."
"Hybare high quality leather and. Very comfortable"
"Didn't need!"